Originally posted by Arties Pie
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We’re reaching out to provide an update on the dispatch of your Membership pack. Unfortunately, it is unlikely that your 2025 Membership pack will arrive before Christmas as planned.
Despite ordering our 2025 Membership product earlier than ever, unforeseen delays caused by a series of well-documented typhoons across Asia have disrupted global shipping schedules. These events, which occurred between September and November, have significantly impacted freight timelines worldwide, including the delivery of our Membership packs.
Membership packs arrived at our contracted mail house on Friday, six weeks later than originally scheduled, and they are working hard to lodge as many packs as possible with Australia Post ahead of their pre-Christmas delivery deadline of Friday, 20 December.
If your pack does not arrive before Christmas, it will reach you in January 2025, and you will receive an email from Australia Post once it has been dispatched.
We understand that this news may be disappointing and want to clarify that, unfortunately, nothing within our control can accelerate the delivery of individual packs.
We also apologise for the delay in providing you with updates. Daily changes to freight advice have made it impossible to share accurate information sooner.
If you planned to gift a Sydney Roosters Membership for Christmas, you can download a digital gift certificate as a substitute for the physical pack. CLICK HERE to access the gift certificate.
We sincerely apologise for this delay and understand it may be disappointing. Your commitment to the Sydney Roosters is truly appreciated, and we are grateful to have you as part of our Roosters family.
As the festive season approaches, we wish you and your loved ones a joyful and relaxing holiday.
Thank you again for your understanding and support.
Easts to Win!
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